Before Contacting Us:

Our turnaround time in most cases is up to 3 business days. During heavy seasonal activity, we may take up to 7 business days. Production time does not include Shipping time.

You can check the status of your order by logging into your account and viewing your Order History.  Additionally, you will receive order status update emails while we produce your order.  You will receive a shipment email with tracking # when your order is complete.

If you have not received an Order Confirmation email from us after placing your order, please check your SPAM folder.  Make sure to mark our email as NOT-SPAM, and be sure to add our email address to your trusted list.

We may be contacted at the address or phone listed here.  Photo Playing Card Store Phone Representatives are available 7 days a week from 10:00am to 8:00pm EST.

Live Help!

If you prefer to chat live with one of our Photo Playing Card Store Representatives, click on the Live Chat button on any page.

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